Terms of Service

Last updated: September 19, 2025

Welcome to vato-mall (hereinafter referred to as the "Store"). Please read the following terms carefully before using our services. These Terms of Service apply to all transactions conducted through our platform.

1. Overview

These Terms of Service (hereinafter referred to as the "Terms") apply to all products and services offered by vato-mall. These Terms constitute a legally binding agreement between you and Lvchun Hanxu Trading Co., Ltd. By accessing or using our services, you agree to be bound by these Terms.

2. User Eligibility

You must meet the following requirements to use our services:

You must be at least 18 years of age, or the age of majority recognized by the laws of your country/region.
You must be able to enter into a legally binding contract.

3. Product Information

We strive to ensure the accuracy of our product descriptions. However, we do not guarantee the completeness, reliability, or accuracy of any descriptions, images, or other content. Colors may vary depending on your monitor.

4. Orders and Payment

All orders are subject to our confirmation. We reserve the right to refuse or cancel any order.
Prices are current at the time of order placement and include standard shipping charges for deliveries within the United States.
We accept credit cards, debit cards, and other payment methods specified by us from time to time.

5. Shipping and Delivery

We will make every effort to ship within the estimated timeframe, but are not responsible for delays due to circumstances beyond our control.
Risk and title pass to you once the goods leave our warehouse.

6. Return and Refund Policy

If the goods you receive are defective or not as ordered, you may return them within 14 days of receipt. Return requests must be made to service@mail.vato-mall.com and accompanied by relevant documentation.

7. Limitation of Liability

Unless otherwise required by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions or suggestions, please contact us through the following contact information:

Tel: +86 19292797643
Email: service@mail.vato-mall.com
Thank you for choosing vato-mall. We look forward to providing you with excellent service!