Privacy Policy

Last updated: September 19, 2025

Welcome to vato-mall. We take user privacy and personal information protection very seriously. Please read the following privacy policy carefully before using our services.

1. Information Collection

Personal Information: When you create an account, place an order, or contact us, we may collect your personal information, such as your name, email address, phone number, and shipping address.

Payment Information: When you purchase something, we collect the necessary payment information to process the transaction.

Browsing Information: We may collect information about your use of our website, including your IP address, browser type, and access time, to optimize your shopping experience.

2. Use of Information

We use your information to provide, maintain, and improve our services, including processing orders, notifying you of new products, and providing customer support.

We may use your information for market research and analysis to improve our products and services.

3. Information Sharing

Luchun Hanxu Trading Co., Ltd. promises not to sell or rent your personal information to third parties. We may share information with trusted third-party service providers to assist with order processing and other business operations, but we require them to take appropriate measures to protect your information.

4. Information Security

We use technical and organizational measures to protect the security of your personal information, including encryption and access controls. In the event of any data breach, we will take steps to mitigate the risk and handle it in compliance with applicable laws and regulations.

5. Use of Cookies

We use cookies to enhance your browsing experience. These small text files help us understand user preferences and improve our service. You can manage cookie usage through your browser settings.

6. User Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

7. Minors

Our services are not intended for individuals under the age of 18. If you are a minor, please use our services under the guidance of a parent or guardian.

8. Policy Changes

We may update this Privacy Policy to reflect new legal requirements or changes to our services. All updates will be posted on our website and will indicate the date they were updated. We recommend that you review this policy regularly for the latest information.

9. Contact Us

If you have any questions or comments about our Privacy Policy, please contact us via the following methods:
Phone: +86 19292797643
Email: service@mail.vato-mall.com
Thank you for trusting vato-mall. We are committed to protecting your privacy and providing a quality shopping experience!